If the answer is not 100% yes, give us a call.
Reach more clients, more easily on more platforms with a multi-channel financial services solution.
Video Conferencing Software Solutions
bank
BANK
In branch, on your website and on any smart device, video chat to your customers wherever they are with VidyoEngage
Give customers easy access to subject-matter expert
Stream customers more effectively and minimise waiting times
Increase customer satisfaction and retention
Zoom
Zoom video for finance, delivering high-performing teams and high-touch customer service.
Drive customer engagement and satisfaction with live video chat
Enhance team collaboration between branches and offices countrywide
Recruit and train straff, without needing to travel
Enjoy exceptional HD video and audio quality utilising existing hardware and systems
Multi-layer security: end-to-end 256-bit AES encryption, data sovereignty and role-based access control
Compatible with any device and any operating system
Manage appointments in any branch countrywide and integrate it with appointments made online, on the phone or at any other contact point
Dovetail appointments made with the staff resources required for optimal service
Manage your queues and routing intelligently, whether in-branch, online or on the phone
Inform or entertain clients with integrated digital signage
Identify staffing levels requirements and challenges quickly
Segment and prioritize visitors based on customer value
Route clients to the agents best suited to meet their needs
Verify clients by safely sending PIN codes to their mobile device
Talk to your clients in real time with in-app mobile agent support
Anticipate your clients’ next move, identify behavior and trends to resolve issues before they arise
Nexmo’s enterprise-grade technology and 24/7 support make custom banking app development easy