Zoom is not just one of the world’s top video conferencing brands, it’s a tool that lets you communicate with all your staff thanks to ZoomRoom’s advanced digital signage capabilities. Want to get the most out of your ZoomRoom system? Call us now.
Smarter, faster, better.
We call it business as usual.
Video Conferencing Software Solutions
The only omnichannel customer flow and business process management tool you’ll ever need.
Established in 2002, US-based Q-nomy is an industry leader in delivering turnkey solutions to optimise every customer, client or patient contact point. In-store, online, on the phone – Q-nomy integrates it all seamlessly with the rest of your business processes. Faster, better service; shorter queues; more appropriate outcomes. It sounds like a lot, but what it really means is simple – happier customers.
Manage your queues and routing intelligently, whether in-store, online or on the phone
Increase sales by entertaining customers with targeted queue messages
Identify staffing levels requirements and challenges quickly
Manage appointments in any store or branch, anywhere
Integrate it with appointments made online, on the phone or at any other contact point
Dovetail appointments made with the staff resources required for optimal service
Seamlessly transfer processes between different business units
Streamline workflow, ensure business rules are followed and unresolved cases are not forgotten
Don’t just talk to your customers, really connect with them with VidyoEngage’s live video chat.
Want to reduce customer drop-off, increase customer satisfaction and loyalty and drive revenue? VidyoEngage’s video chat lets you speak to more customers, more effectively, more often.
Have real-time, face to face conversations on tablet, phone or PC
Ideal for contact centres, company websites, in-store or branch kiosks
Enhance the customer experience with kills-based call routing – get the right staff handling the right queries
Stream customers more effectively, minimise waiting times
Access expert agent assist, regardless the branch
Advanced encryption and security
Network adaptation for dynamically optimised video
High resolution endpoint support
The only custom-developed accounting and management tool for South African lawyers and advocates.
Completely browser-based, offering anytime, anywhere access on any smart device, LawPracticeZA organises and controls your entire legal practice on one iron-clad secure platform.
Robust accounting and data integrity
Full business and trust accounting
LPA 86(4) investment accounting
Bank reconciliation, auto imports from all SA banks
VAT report for easier SARS submissions
Diary, timesheets and timekeeping tools
Fee earner target tracker
Online document upload facility for clients
Unlimited online support at no extra cost
Invoices in seconds; recurring billing tool for retainers
Bulk invoice and statement mailing with bounce monitoring
Multiple currency billing tool
Happy with the way your business does business?
If the answer is not 100% yes, give us a call.